Privacy Policy
Privacy Policy
No5 Weybridge Ltd of No5, The Heights, Weybridge, Surrey, KT13 0NY (Company No. 16852545) (“Company”, “we”, “us”, “our”) is committed to safeguarding your privacy.
Our Head Office is located at:
No.5 The Heights
Weybridge
England
KT13 0NY
This Privacy Policy (together with our Terms of Use and Cookie Policy) explains how we collect, use and protect your personal data when you visit www.no5weybridge.co.uk (“Website”). Please read carefully to understand how we process your data in line with the UK GDPR, Data Protection Act 2018 and other applicable laws.
By using our Website, you agree to the practices described in this Policy.
Our Data Protection Registration Number is C1839111. For more information, visit the ICO website: https://ico.org.uk/
1. Consent
By submitting personal information to us, you agree to its use as set out in this Policy. You may withdraw consent at any time, although this does not affect processing required by law or contractual obligations. Third‑party sites linked from our Website have their own privacy policies. We are not responsible for their practices, so please review their policies before submitting personal information.
2. Information we collect about you
We may collect, store and use different types of personal data about you:
Identity Data: name, title, marital status, date of birth, gender.
Contact Data: billing and delivery addresses, email address, telephone numbers.
Financial Data: bank account and payment details.
Transaction Data: details of products or services purchased from us.
Technical Data: IP address, login data, browser details, time zone setting, plug‑ins, operating system, device details.
3. Information you provide to us
You may provide personal data by completing forms or by contacting us by phone, email or otherwise. This includes data shared when:
• Using our services
• Subscribing to updates
• Posting content
• Entering competitions or surveys
• Reporting issues
This may include identity data, contact details, age, gender, payment information, photos, relationship information and other preferences.
4. Information we collect automatically
We may collect:
• Technical data such as IP address, browser type, time zone, OS and device type
• Visit data including URLs, pages viewed, search terms, time on page, interactions, download errors, browsing method and customer service call logs
5. Information from third parties
We may receive information from:
• Business partners
• Payment and delivery service providers
• Analytics services
• Advertising networks
• Search information providers
• Credit reference agencies
6. Data retention
We retain personal data only as long as necessary to meet the purpose of collection, comply with legal requirements or fulfil contractual obligations.
7. How we use your information
We use personal data for:
• Providing and improving services
• Verifying identity and registration
• Service administration
• Personalising services
• Research and analysis
• Service notifications
• Marketing (see section 9)
• Security and fraud prevention
• Legal compliance
Google Analytics
We use Google Analytics to better understand how users interact with our Website. Google Analytics collects anonymous usage information. You can opt out without affecting Website access.
8. Sharing your information
We may share data within our corporate group and with:
• Suppliers and subcontractors
• Advertisers and advertising networks (only anonymous or aggregated data)
• Analytics and search providers
• Credit reference agencies
We may disclose data if:
• We buy or sell assets
• A third party acquires our business
• Required to comply with law or protect safety, rights or property
• Fraud prevention and credit‑risk checks
We may transfer personal data outside the UK or EEA. Where we do, we ensure appropriate safeguards are in place.
9. Marketing
We may provide information on relevant goods or services. Existing customers will only be contacted about similar products. You can opt out by emailing: admin@no5weybridge.co.uk or using unsubscribe links.
10. Data security and storage
We take reasonable measures to protect your data, including secure servers and encrypted transactions. You are responsible for safeguarding passwords. Internet transmission is never completely secure, and we cannot guarantee security.
We delete data when it is no longer needed for its original purpose unless required otherwise by law.
11. Your rights
Subject to certain conditions, you have the right to:
• Object to marketing
• Access personal information
• Request deletion
• Correct inaccurate information
• Restrict processing
• Data portability
• Withdraw consent
• Request that decisions not be made solely by automated means
For more details, visit the ICO website.
12. Cookies
Our Website uses cookies to improve your experience. Please see our Cookie Policy for details.
13. Contact
If you wish to:
• Make a privacy complaint
• Request access or update your information
• Manage your preferences
Please contact our Data Protection Officer:
Data Protection Officer
No5 Weybridge Ltd
No.5 The Heights
Weybridge
KT13 0NY
Email: admin@no5weybridge.co.uk
Cookie Policy
Our Website uses cookies to improve functionality, performance and personalisation.
Types of cookies used:
• Strictly necessary
• Analytical/performance
• Functionality
• Targeting
You can adjust browser settings to manage cookies. Blocking cookies may limit access to Website features.
We may update this Policy periodically. Please check this page for updates.